Terms and Privacy

TERMS OF SERVICE + PRIVACY POLICY

ALMA SOL RETREATS LLC
Effective Date: May 18, 2026

BY USING OUR WEBSITE, YOU AGREE TO OUR PRIVACY POLICY AND TERMS & SERVICES. PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SITE OR SERVICES.

Section 1. OVERVIEW

Thank you for visiting our website. The terms “we,” “us,” and “our” refer to ALMA SOL RETREATS and ALMA SOL RETREATS LLC. The terms “website” or “site” refer to www.almasolretreats.com. The terms “user,” “users,” “you,” and “your” refer to website visitors and customers, whether personal or business entities.

These Terms of Service (“Terms”) apply to all site users, customers, and other visitors of our website. By using our website and/or Services, you agree to have read and acknowledged these Terms of Service and the Privacy Policy set forth herein (collectively referred to as the “Agreement”), without modification.

The Privacy Policy outlined herein explains how we may collect, use, and share information about you when using our website together with the retreats, wellness experiences, digital resources, and services we offer from time to time through our website and social media platforms including Instagram, Pinterest, TikTok, YouTube, and Facebook (collectively referred to as “Services”).

We take seriously our responsibility to protect your personal information and privacy.

Section 2. TERM

This Agreement becomes effective immediately upon visiting or using our website.

We reserve the right to modify this Agreement at any time. Any updates will be posted on our website and become effective immediately upon publication unless otherwise stated.

Section 3. APPLICABILITY

To use or access our website and Services, you must be at least eighteen (18) years old or the age of majority in your jurisdiction and capable of entering into legally binding agreements.

Section 4. USE FOR LAWFUL PURPOSES ONLY

You agree to use our website, content, retreats, products, and Services only for lawful purposes.

You shall not use this website in any way that violates any law or infringes upon the rights of others, including transmitting harmful, threatening, defamatory, obscene, or unlawful material.

Section 5. DISCLAIMERS, WARRANTIES & LIABILITY

A. Educational & Informational Purposes Only

All information provided through our website, retreats, wellness experiences, resources, or Services is intended for educational and informational purposes only and should not be considered medical, psychological, financial, or legal advice.

B. No Warranties

We strive to provide accurate and up-to-date information but make no guarantees regarding accuracy, completeness, reliability, or suitability for any purpose.

Our website and Services are provided “as is” without warranties of any kind.

C. Results Disclaimer

We do not guarantee any specific personal, emotional, health, business, or financial outcomes from participating in our retreats or using our Services.

Testimonials and experiences shared by past participants are individual experiences and are not guarantees of future results.

D. Affiliate Disclosure

From time to time, we may recommend products, brands, accommodations, or services for which we may receive affiliate compensation.

E. Limitation of Liability

To the fullest extent permitted by law, ALMA SOL RETREATS LLC shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from use of our website, retreats, Services, travel experiences, or digital content.

Participation in retreats, excursions, wellness activities, and travel experiences is voluntary and at your own risk.

Section 6. SECURITY & INDEMNIFICATION

We take commercially reasonable steps to protect your Personal Information. However, transmission of information over the internet is never completely secure.

You agree to indemnify and hold harmless ALMA SOL RETREATS LLC, its owners, affiliates, employees, contractors, and partners from any claims, damages, liabilities, losses, or expenses arising from your use of our website or Services.

Section 7. ACCEPTANCE & SCOPE OF PRIVACY POLICY

This Privacy Policy forms part of these Terms of Service.

By using our website or Services, you consent to the collection and use of your information as described herein.

This Privacy Policy does not apply to third-party services including payment processors, booking platforms, website hosts, airlines, hotels, social media platforms, or external applications linked through our website.

Section 8. INFORMATION COLLECTED

We may collect Personal Information including but not limited to:

Name
Email address
Phone number
Billing information
Mailing address
Passport or travel-related information when necessary for retreat coordination
Emergency contact information
Dietary restrictions and wellness preferences
Analytics and browser data
Cookies and device identifiers

We may also collect information automatically through cookies, analytics tools, and social media integrations.

Section 9. INFORMATION USED

We may use collected information to:

Process retreat bookings and payments
Communicate with you
Send newsletters and updates
Personalize user experiences
Improve our website and Services
Ensure security and fraud prevention
Fulfill legal obligations
Coordinate retreat logistics and customer support

We do not sell your Personal Information to third parties.

We may share necessary information with trusted service providers including payment processors, retreat venues, booking software, email marketing platforms, transportation providers, and legal or regulatory authorities when required.

Section 10. CHOICE & OPT-OUT

You may opt out of promotional emails at any time using the unsubscribe link included in communications.

You may also manage cookie preferences through your internet browser settings.

Residents of certain jurisdictions, including the European Union and California, may have additional privacy rights under applicable law.

Section 11. GOVERNING LAW & VENUE

ALMA SOL RETREATS LLC is located in the United States and governed by the laws of the State of Florida.

Any disputes arising from use of this website or Services shall be governed exclusively by Florida law.

Section 12. INTELLECTUAL PROPERTY

All website content including branding, logos, graphics, text, photography, videos, retreat materials, downloadable resources, and design elements are the intellectual property of ALMA SOL RETREATS LLC unless otherwise stated.

No content may be copied, reproduced, distributed, or commercially used without prior written permission.

Section 13. MISCELLANEOUS

Amendments

We reserve the right to modify these Terms at any time.

Severability

If any provision of this Agreement is found unenforceable, the remaining provisions shall remain in effect.

Entire Agreement

These Terms constitute the full agreement between the parties regarding use of the website and Services.

Section 14. BOOKING, PAYMENT & REFUND POLICY

Retreat Bookings

Retreat reservations may require deposits or full payment in advance.

Refund Policy

Due to the nature of retreat planning, accommodations, vendor coordination, and limited retreat capacity, all payments are non-refundable unless otherwise stated in writing.

If a retreat participant cancels, any approved credits or transfers shall be solely at the discretion of ALMA SOL RETREATS LLC.

We strongly encourage all retreat participants to purchase comprehensive travel insurance.